Privacy Policy
Clear privacy for a calmer family home.
This Privacy Policy explains how CloverNest collects, uses, shares, stores, and protects personal information when you browse our website, place an order, contact customer support, subscribe to emails, or interact with our home, kids furniture, bedding, and nursery collections.
Secure
Checkout and account-related data are handled with care.
Clear
We explain what information is used and why.
Choice
You may contact us about privacy requests.
Designed for Trust
Privacy guidance for families shopping thoughtfully for kids rooms, nurseries, bedding, storage, and everyday home comfort.
Policy Overview
Effective Date: June 6, 2026
The essentials, organized for easy reading.
This page is intended to help you understand how CloverNest handles information connected to your shopping experience. It applies to our website, customer support communications, order activity, email subscription features, and related services.
How we use information
View DetailsSharing and protection
View DetailsYour privacy choices
View Details
Information We Collect
Data that helps us support your order.
CloverNest may collect information that you provide directly, information created through your order activity, and limited technical information that helps our website function properly.
- Contact details: Name, email address, phone number, shipping address, billing address, and customer support details you choose to provide.
- Order information: Products purchased, order numbers, delivery details, return or exchange requests, payment status, discount activity, and related service notes.
- Website activity: Pages viewed, links clicked, approximate device information, browser type, referral source, and cookie-based site interaction data.
- Communication preferences: Email subscription status, promotional message preferences, customer care messages, and requests sent through our contact page.
Order Support
Information is used to process purchases, answer questions, improve service, and help families receive the right items smoothly.
How We Use Information
Purpose Based
Collected information is used to operate, improve, and protect your shopping experience.
We use personal information for practical business purposes connected to orders, customer care, website functionality, product communication, and service quality.
Processing purchases
We use information to confirm orders, arrange shipping, provide delivery updates, support returns or exchanges, and respond to questions about kids beds, nursery furniture, bedding, storage, and related home products.
Customer assistance
We use contact and order details to help identify your request, review service issues, answer product questions, and provide clear next steps through our customer support process.
Website improvement
We may use website activity and technical data to understand how visitors use our pages, improve navigation, troubleshoot site issues, measure performance, and refine the overall shopping experience.
Email and updates
If you subscribe or interact with promotional features, we may send product updates, store news, offer information, and service-related notices. You may unsubscribe from marketing emails at any time.
Security, fraud prevention, and legal compliance
We may use information to help protect our website, customers, payment process, business operations, and legal rights. This may include detecting suspicious activity, preventing misuse, maintaining records, and responding to lawful requests when required.
Careful Sharing
We share information only when needed to provide services, complete orders, operate the website, or meet legal obligations.
Sharing Information
We do not sell trust.
CloverNest does not sell your personal information in the ordinary meaning of that phrase. We may share limited information with trusted service providers that help us operate our store and serve customers.
01
Service providers
Payment processors, shipping partners, website hosting providers, analytics tools, email service providers, and customer support tools may process information for business purposes.
02
Legal and safety needs
We may disclose information when required by law, to respond to lawful requests, to protect rights, or to prevent harmful activity.
03
Business operations
Information may be transferred if CloverNest is involved in a merger, acquisition, financing, reorganization, or sale of business assets.
Security and Retention
Reasonable safeguards, practical retention.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No online system is completely secure, so we encourage customers to use safe browsing habits and contact us quickly if something appears unusual.
We keep information for as long as reasonably necessary to provide services, fulfill orders, maintain records, resolve disputes, comply with legal obligations, and support legitimate business needs.
Your Choices
Privacy Requests
You may contact us about access, correction, deletion, and communication preferences.
Depending on where you live, you may have rights related to your personal information. These rights may include requesting access, correction, deletion, portability, restriction, objection, or information about certain sharing practices.
Request information
You may ask us to provide details about certain personal information we maintain about you, subject to identity verification and applicable legal limits.
Update details
You may request correction of inaccurate customer information, such as contact details, shipping information, or communication preferences.
Ask for removal
You may request deletion of certain personal information. Some information may need to be retained for order records, legal compliance, security, or legitimate business purposes.
Marketing choices
You may unsubscribe from promotional emails by using the unsubscribe option in the email or by contacting us through the contact page.
Cookie and browser controls
Our website may use cookies and similar technologies to support site functionality, remember preferences, understand traffic, measure performance, and improve shopping features. You can adjust cookie settings through your browser. Some features may not work properly if cookies are disabled.
Additional Privacy Notes
FAQ
Important details for families and shoppers.
These notes explain how CloverNest approaches children’s privacy, payment information, third-party links, international access, and policy updates.
Does CloverNest knowingly collect information from children?
No. CloverNest products may be intended for family homes, kids rooms, and nurseries, but our website is intended for use by adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review the request.
Does CloverNest store full payment card numbers?
CloverNest does not intend to store full payment card numbers directly on our website systems. Payment information is generally processed by payment service providers that help complete secure checkout transactions.
Do third-party links follow this policy?
Our website may include links or integrations connected to third-party services. Their privacy practices are controlled by their own policies, not this CloverNest Privacy Policy. Please review third-party policies before sharing information with them.
Can this policy change?
Yes. We may update this Privacy Policy from time to time to reflect operational, legal, security, or service changes. The updated version will be posted on this page with a revised effective date.
How can I submit a privacy request?
You may contact CloverNest through our contact page. Please include your name, email address, order number if relevant, and a clear description of the privacy request so we can review it properly.
Contact CloverNest
Questions about privacy or customer information?
For privacy requests, order-related questions, or customer support needs, contact CloverNest with enough detail for our team to identify your request and respond accurately.
Business Name
CloverNest
Email
support@clovernest.mom
Phone
+1 938-339-4923
Business Address
702 Lakeshore Ridge, Birmingham, AL 35211, United States